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Exceptional Client Support
the Basis for Escrow Associates’ Success |
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 Reflecting on the success of Escrow Associates over the past five years, Christian Dodder, founder and Vice President of Operations, immediately points toward the industry knowledge and client support Escrow Associates delivers to its clients.
“When we founded this company in early 2002, each of the partners was already a recognized leader in the software escrow services industry. We knew that software escrow was an essential business tool for managing the risks associated with licensing technology and it was clear that software developers and end-users were not receiving the level of service and expertise they needed. So, we formed this company on the foundation of exceptional service. We knew that is what would set us apart. <more>
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Software Developers Prefer Escrow Associates’
FTP Depositing Service |
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Saving time and effort for clients during the life of their escrow agreements was the primary purpose behind Escrow Associates implementing FTP depositing services at the inception of the company in 2002. At that time, Escrow Associates was the only technology escrow agent to offer such innovative services. Today, an increasing number of software developers have shifted their process of transferring source code to the more efficient, economical and secure FTP.
“Clearly, this service is substantially more efficient for all of our clients in terms of saving them time, money and resources, but it is the developers with frequent updates that seem to find it most attractive,” says Chris Smith, Vice President of Sales for Escrow Associates, LLC. “Most likely this is because developers provide and fund the manpower to keep the escrowed software current and making these deposits takes time and money. <more> |
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Escrow Associates Praised for Flexible Contract Templates |
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A recent market research study performed on the software and technology escrow industry uncovered a common theme of praise for Escrow Associates’ fair and modifiable agreement templates.
Most notable in the research was the flexibility of the release conditions in the Standard Three-Party Escrow Agreements and Master Two-Party Software Escrow Agreements offered by Escrow Associates, headquartered in Atlanta, GA. Samples of each agreement are available upon request at www.escrowassociates.com or by calling 800.813.3523. <more> |
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